_How to change Unified Endpoint Management – simply and efficiently

Unified Endpoint Management is a non-negotiable requirement for many companies. It helps them manage their end devices efficiently, and makes mobile working a reality for their employees. And yet, once a company has introduced this kind of system, it can seem far too much effort to change over to a new system. Not least because this would mean transferring a large number of devices over to the new system, and doing this quickly, seamlessly, with minimal outlay, and without affecting users in the interim.

EBF Onboarder is the perfect tool for doing exactly this. Thanks to a largely automated process, EBF Onboarder enables companies to switch quickly and easily to one of the leading UEM systems, requiring little effort on the part of the end users or their IT departments.

EBF Onboarder

Why do we need a UEM system in the first place?

Companies are finding managing end devices an increasingly complicated and laborious process. On one side of the equation, employees need rapid and straightforward access to key business data and applications, but this is balanced by the need to meet strict data protection requirements and protect the devices from third party attacks.

The aim of Unified Endpoint Management (UEM) is to manage and protect all end devices, including their content and applications – from initial registration right through to deactivation. Employees are granted controlled access to relevant data and applications, making mobile working a reality while maintaining the highest safety standards and with reasonable IT outlay. This in turn leads to huge gains in productivity and agility.

_Why might we need to change systems?

There are many reasons why it might be necessary to change UEM.

  • Technological developments: suppliers’ systems are changing all the time, reflecting the transition from Mobile Device Management to Enterprise Mobility Management, and then to Unified Endpoint Management. The integration possibilities of the various solutions into existing infrastructures and ecosystems differ fundamentally.
  • Technological interaction: the various UEM systems work particularly well with different ecosystems and different types of software. If a company extends the functions or changes the software supplier, it may be worth considering changing UEM system.
  • Consolidating systems: when companies merge, it’s not inconceivable that the resulting group may end up with a number of different UEM systems. When this happens, consolidating the systems is eminently sensible.
_EBF Onboarder has a range of uses. It’s an invaluable tool for migrating, consolidating, and changing from an on-premise to a cloud solution, or to a hosted UEM system_ Marco Föllmer Founder and Managing Director EBF

_A large number of UEM source systems can be migrated to the leading system

The migration process can be initiated from a whole range of different systems. For example, EBF Onboarder can be used if a company is currently using CITRIX XenMobile, jamf, MaaS360, SOPHOS, Good, or SOTI. Possible destination systems include popular solutions such as MobileIron, Microsoft Intune, VMware Workspace ONE or BlackBerry® UEM. It even supports changing from an on-premise to a cloud solution.

EBF Onboarder

_How does the process work?

The EBF Onboarder platform allows you to prepare for the changeover with minimal effort. An administrator specifies the destination system, selects the devices to be migrated, informs users of the upcoming changes and provides them with a link to start the migration. Users can then initiate the process on their mobile device at a suitable time, and are guided through the intuitive steps in the process. Changing to the new UEM system takes a matter of minutes, with administrators on hand to monitor the status of the process via the platform throughout. This is a great way to effortlessly migrate even large numbers of devices.

_Advantages of EBF Onboarder

  • Optimization of resource utilization: The automated process frees up resources in the IT department. Fewer manual steps and less support is required.
  • Time savings: The migration per device is done within a few minutes.
  • Cost savings: Downtimes and the risk of errors are minimal.
  • User-friendliness: Users will initiate the migration once their time allows and are not forced to act immediately. The process can be done intuitively.
  • Reporting and migration status is included. IT managers will be able to track the overall progress for the migration at any time by getting an overview of pending, done and failed migrations
EBF Onboarder

_Manual migration vs Automated migration with EBF Onboarder


  • IT admins configure the new UEM system

  • IT admins prepare a guideline for users in order to guide them through the migration

  • Users are provided with the guideline

  • Users go through the guideline and try to follow the steps

  • Users have trouble with the migration process and contact the help desk

  • The help desk spends some time to solve the problem

  • The users continues and finalizes the migration

  • IT admins know only how many devices have been migrated, they can’t tell which devices have been migrated

  • All users need to be contacted to remind them of the migration



  • 01

    IT admins configure the EBF Onboarder and specify the destination system

  • 02

    Devices to be migrated are selected

  • 03

    Users are provided with a link to start the migration

  • 04

    Users initiate the process and go through some migration steps

  • 05

    IT admins monitor the status of all devices to be migrated

  • 06

    Users which did not migrate yet, can be contacted automatically after a certain time

We have already successfully migrated more then 550,000 devices – with a scope of 500 devices as well as with a scope of 100,000 devices. Are you considering changing your UEM system? No problem – we’re here to help.
EBF Status Check