_Life-Cycle Management: Device-as-a-Service as an alternative to traditional equipment procurement

Working becomes more and more mobile, flexible and time independent. As a result, the number of mobile devices in companies is constantly increasing. But more endpoints also mean additional management, maintenance and operational effort for IT teams. One way of relieving the burden on companies can be to use a so-called “Device-as-a-Service” (DaaS) offer.

IT service providers in the enterprise mobility environment are currently increasingly incorporating this into their product portfolio and are thus following the trend „Using instead of owning“.

_Using instead of owning

Consumers want to be able to use more and more products and services flexibly. But this is only affordable if they no longer possess all things themselves. Many industries have already recognized this change and reacted to it by adapting their offerings. The entertainment industry with streaming products such as Netflix or Spotify and the automotive industry with car sharing models – to name just two of many successful examples.

With regard to enterprise mobility, this development is particularly evident in the fact that companies are increasingly consciously avoiding the purchase of their own hardware devices for their employees. Instead, they choose to use devices provided by an external service provider and ideally rounded off with additional services, up to complete administration

_Property and possessions are always associated with responsibility and additional expenditure. Companies also increasingly want to avoid this and rely on a holistic lifecycle management of devices_ Markus Adolph Founder and Managing Partner EBF

_Comprehensive support – throughout the life of the device

Companies can take advantage of services that cover all phases of the use of the equipment: from purchase, through use, administration and maintenance, to disposal or replacement. In this way, companies relieve their own IT resources and ensure greater efficiency and productivity in the company through lifecycle management.

Possible components of the service:

  • Provision of the device, equipment & their first delivery
  • Commissioning and setup of the device – incl. applications and contents
  • Delivery to and instruction of the employee
  • Securing a device warranty
  • Equipment maintenance and replacement service
  • Return, data privacy compliant deletion and recycling of equipment at the end of its service life
  • Insurance options in the event of damage, accident or theft

How the Device-as-a-Service offering is structured in detail varies from provider to provider.

_We can put service packages together individually for every company. This gives us the opportunity to find a solution for its specific needs and expectations._ Thierry Lammers CEO Blaud

_Clear advantages – financial flexibility and modern equipment

The equipment remains the property of the service provider for the entire period of use. Services can usually be variably adapted and flexibly changed. Financially, companies remain flexible due to low costs: a monthly service fee is due for the device and its accessories – for a pre-defined period of time. There are no upfront investments (CAPEX) or connections, repair and disposal costs.

Thus, the overall operating costs (OPEX) are significantly lower, and the saved budget can be used elsewhere. In addition, by using the Device-as-a-Service offer, companies can enable their employees to work with the latest technological equipment and replace it with the latest technology on a regular basis.

Advantages of the Device-as-a-Service approach:

  • Improved cash flow: lower investment and operating costs compared to acquisition and operation by the company
  • Relief for your own IT department: increased efficiency and productivity through outsourcing of tasks, reliable support and permanent contact persons
  • Satisfied employees: use of state-of-the-art technical equipment

How the Device-as-a-Service offering is structured in detail varies from provider to provider.

_Companies today want to become more flexible and independent and be able to react more quickly to changing conditions. This touches more and more areas and affects, among other things, the procurement of equipment. We have recognized this need of our clients and are responding with a suitable offer_ Ronan Murphy Managing Director CWSI

_For which companies is lifecycle management of devices particularly suitable?

_The Device-as-a-Service offer, especially for large and medium-sized enterprises, offers the advantage of enabling employees to work with the most modern technological equipment while at the same time being and remaining financially flexible_ Ulrik Van Schepdael CEO mobco

_Choosing a suitable provider

Companies should seek a provider that can understand their current mobility strategy- a provider that has the requisite know-how to incorporate this equipment seamlessly into the IT environment.

_When selecting a suitable lifecycle management provider for your company, you should make sure that it offers different runtimes and that you can put together package contents and services individually. Main focus should always lie on end user centric packages (“Happy User”)_ Philipp Klomp Founder & CEO Nomasis

Learn more about the Device-as-a-Service offerings of EMEA partners here:

CWSI mobco

Would you like to learn more about the Device-as-a-Service offer and be advised on its implementation in your company?

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